Introduction
The Brass Exchange is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, create an account, place an order, subscribe to our communications, or contact us through our website.
Information We Collect
We may collect personal information when you:
• Create an account
• Place an order
• Submit a contact form
• Subscribe to our newsletter
• Participate in promotions or surveys
Information collected may include:
• Name
• Email address
• Mailing address
• Telephone number
You may browse most areas of our website without providing personal information.
How We Use Your Information
Information collected through our website may be used to:
• Process and fulfill orders
• Provide customer service and support
• Respond to inquiries
• Improve website functionality and user experience
• Send order confirmations, shipping updates, and account-related communications
• Distribute newsletters and promotional communications when requested
We collect only the information reasonably necessary to operate our business and serve our customers.
Data Sharing and Advertising
The Brass Exchange does not sell, rent, trade, or share customer information with third parties for advertising, marketing, or retargeting purposes.
We do not participate in third-party advertising programs that use customer information to display targeted advertisements across other websites, applications, or online services.
Customer information may be shared only with trusted service providers when necessary to process payments, fulfill orders, provide shipping services, operate the website, or comply with legal obligations.
Cookies and Website Analytics
Our website uses cookies to support basic website functionality and improve the user experience.
Cookies may be used to:
• Remember shopping cart activity
• Maintain account sessions
• Improve website performance
• Compile aggregate website traffic statistics
Cookie data is used in aggregate form to help us understand how visitors use our website and improve website functionality. We do not use customer information for third-party advertising or retargeting campaigns.
You may accept or decline cookies through your browser settings or through our cookie consent banner. Disabling cookies may affect certain website features and shopping cart functionality.
Data Security
We implement reasonable administrative, technical, and security measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Sensitive payment information is processed through trusted third-party payment providers and is not stored on The Brass Exchange website.
Third-Party Services
Our website may contain links to third-party websites and services. These websites operate independently and maintain their own privacy policies. The Brass Exchange is not responsible for the content, policies, or practices of third-party websites.
We encourage users to review the privacy policies of any third-party websites they choose to visit.
Your Privacy Rights
You may request access to, correction of, or deletion of personal information maintained by The Brass Exchange, subject to applicable legal and business requirements.
Privacy-related requests may be submitted to:
International Visitors
The Brass Exchange serves customers throughout the United States and internationally. We make reasonable efforts to handle personal information in accordance with applicable privacy requirements where appropriate.
Children's Privacy
Our website is intended for individuals age 13 and older. We do not knowingly collect personal information from children under 13 years of age.
Changes to This Policy
This Privacy Policy may be updated periodically. Any revisions will be posted on this page.
Last Updated: June 13, 2026
Your Consent
By using this website, you consent to the collection and use of information as described in this Privacy Policy.